ClubConcern

 We'll save you an arm and a leg... Promise!

 
ClubConcern is an affordable website provider;
specialising in outstanding websites for
CLUBS and NON-PROFIT organisations.

When you surf the internet you will discover that the majority of clubs either do not have a website or make do with an unsatisfactory page or two trying to establish a web presence and promote their club; charming new members and sponsors.

 
We understand what it’s like to build a website on a shoestring.  We know what it’s like to want a web presence but must make do with a free page or two with your broadband supplier, or worse still - with a broadband supplier of a “techie” club member!  Many clubs have experience of an ill-considered website that is not kept up to date after a couple of years because the “techie” club member lost interest and left...
 
Why do clubs go down this route?  Why don’t they choose the professional direction?
 
Well, we were not really surprised to observe what website providers were charging to design a website; the sort of price that clubs simply can’t afford!  Only a lucky few have the resources to take advantage of the services of a professional web designer.
 
A sorry state of affairs...
 
…but perfectly understandable; website design does not come cheap – it is business and businesses must make money to endure.

 

We looked into the situation and decided that there is no reason why clubs and non-profit organisations should be milked beyond their means.
 
We created ClubConcern, an initiative based on simplicity and affordability; it must be simple to set up and maintain, but at the same time look and perform like any other so-called ‘professional’ website!
 
Hence our motto: ‘We’ll save you an arm and a leg… PROMISE!’
 
We genuinely want to demonstrate to you that ANYONE can afford a decsently built website.  Being on a tight budget does not mean you have to forfeit satisfying web presence! Your club, informal association or society, and any non-profit organisation CAN afford a noteworthy website.
 
CONSIDER THIS…
 
In our opinion, the internet (World Wide Web or Web for short) is mainly used to convey information. Yes, that’s right; to tell others about your organisation, business, activities, problems, advice, advertising, promotion – in short, INFORMATION you want others to know about and, if you do it correctly, stand to GAIN substantial reward from.
 
The internet offers you this opportunity. It is a tool you could use to attract interest in your affairs, whether it is a club or any other enterprise.
We offer you a professionally built website, not one of those static sites that in many cases take a lot of effort and money to maintain. 
 
We offer you the opportunity to maintain the content of your website; you will be able to post your own information using tools provided by us. (This type of website is called CMS, which stands for: Content Management System).
 
That's right; you will NOT require an ‘outsider’ webmaster or technical IT person to update your website for you; YOU CAN DO IT YOURSELF!  
 
Watch this video; it will give you an insight in what is involved;
(watch in full screen for a better video experience):
 
 
You will have full control over your website’s content - it's easy and fun - with a little guidance from us.  No need to worry that you won’t be able to do it.  We guide and support you all the way!
 
If this sounds too daunting though, we also offer to maintain the content of your website for you.
 

Go to our Packages and Pricing page for more details…

 
Go to our Our Agreement page for details of our service to you…
 
Thank you for visiting our website and for taking an interest in our unique service.
 
Best wishes,
ClubConcern.co.uk
We’ll save you an arm and a leg... promise!

 

These are the terms, conditions, limitations and service agreements between ClubConcern and its clients.

General terms:

  1. ClubConcern will deliver a website to acceptable standards mutually agreed to before any payment will be expected - no setup fees to be paid.
  2. No contract needs to be entered into – you withdraw your business whenever you want – no questions asked.
  3. You will be issued an invoice with the annual amount for your package to be paid directly into a bank account or by cheque when the website “goes live”. Thereafter an invoice will be issued annually (during the month of March) to renew the website agreement.
  4. If the agreement is terminated by the client before the end of the annual term, a pro rata refund will be made by ClubConcern.
  5. ClubConcern will assist and train you for up to a whole year to enable you to maintain your own content (Self-Managed Content client). Training is normally provided through email support or could be done telephonically or via internet video conferencing software. Other means will be employed if necessary.
  6. You may change from the Self-Managed Content package to the Fully Serviced package at any time – you will be required to pay an additional fee calculated pro-rata to the end of the current annual invoice term.
  7. You may change from the Fully Serviced package to the Self-Managed Content package only at the annual renewal date; you will not be refunded if the decision is implemented before the end of the current annual invoice term.
  8. The annual term runs from 1 April to 31 March each year.
  9. Free on-going email support.
 
Domain name terms:
  1. ClubConcern do not own domain names. Domain names are owned and paid for by clients.
  2. Domain names are regulated by a registrar. If you are unfamiliar with domain names read about it here: http://en.wikipedia.org/wiki/Domain_name .
  3. A .co.uk domain name is currently arround £6.00 (inclusive of VAT) for a 1 year period; .com domains are more expensive – visit www.unlimitedwebhosting.co.uk for current prices. Domain name prices tend to increase from time to time. Domain name prices are unregulated; it is not possible to predict what will be chatged in the future - watch this space, but don't hold your breath...
  4. ClubConcern will arrange for a domain name on behalf of a client, pay for it and claim the fee back on top of the normal invoice amount.
  5. ClubConcern will administer client’s domain names for free as part of the service, but it is recommended that clients take charge of their domain names and control it internally.
  6. ClubConcern uses www.unlimitedwebhosting.co.uk to register domain names with. We have no affiliation with www.unlimitedwebhosting.co.uk. In the past we used www.123-reg.co.uk but they became too expensive...

 

Service Level Agreement – ClubConcern’s responsibilities:
  1. Website data is (or should I say "are") backed up automatically twice a week.
  2. Email enquiries and support requests are responded to within 48 hours.
  3. Content will be posted to a “Fully Serviced” package website within 48 hours.
  4. ClubConcern will provide a full backup of all website content within a month at the unlikely event that a client decides to move his business elsewhere – this will be done using tools provided by Joomla! (Open source CMS that is used to create our websites).
  5. ClubConcern will give at least 3 months’ notice if prices for your package and services are to increase. Increases will only be implemented at the beginning of a renewal period. ClubConcern promise that they will only justifiably increase prices to ensure that their services are sustainable.  We have no control over domain name price increases - these are excluded from the above ruling.  

 

Service Level Agreement – All Clients’ responsibilities:
  1. Clients agree to maintain their website content on a regular basis; neglected sites negate ClubConcern’s ideals and professional image. 
  2. Clients must not knowingly post content that are subject to copy right.
  3. Clients must not knowingly post content that are offensive – common sense must prevail.
  4. Clients agree that a responsible person with “publisher” rights will scan all content before publication. ClubConcern reserve the right to intervene if content is deemed questionable.
  5. ClubConcern must have access to at least 2 contacts, ideally the Secretary and the Treasurer or similar stature, in the client’s management team.

 

Additional responsibilities for Fully-Serviced Client’s:
  1. Clients agree to submit content to be posted on the website in electronic format - Word documents (.doc or .docx), Excel spread sheets (.xls or .xlsx), Notepad (.txt) and image/picture formats (.jpg, .png, jpeg, .tif or .bmp).
  2. Content may be sent in an email body text as well, no need to attach documents.
  3. Open Source formats may also be acceptable; please check with ClubConcern first.
  4. Clients agree to restrict the number of updates ClubConcern is expected to do to a reasonable 2 to 3 pages per week. This could be in the form of news items, articles, announcements, photos, or a combination of any of these. This is not a hard and fast rule; we are flexible but there are limits to what we can do. (Not publishing anything for a week or two, does not mean you could accumulate content and publish more items in a subsequent week.)
 
This is it basically – we do not want to complicate things and make it hard for you to comprehend (we know you have better things to do…), but if any questions or concerns spring to mind, please contact us.
 
I have seen enough…
 I would like ClubConcern to prepare a website for us.
Please take me to your contacts page so I can give you a short description of my requirement.
 
 
Unlike most other website providers, we are totally upfront with our pricing. This is probably because we have nothing to hide and we are truly affordable!
 
We offer two packages. The main difference between them is whether you maintain your own content or  we maintain the content on your behalf.
 
Description of what we offer you
Self-Managed Content
Fully Serviced
Multi page website design – limited to 15 web pages (1)
Multi page website design – limited to 25 web pages (1)
Hosting on a shared web server
Use your own domain name – if you own one already, e.g. www.mywebsite.co.uk
Free domain name administration (if desired) (2)
We give you a free sub domain name – if you do not have a domain name, e.g. www.mywebsite.clubconcern.co.uk
We’ll design your website header and logo to your specification
Access to publish your own content 
We maintain your content for you
PRICE PER YEAR 
£60
£120
 
  • (1) These web page limits may be exceeded at an additional cost of £4 per web page per year ...
  • (2) We renew the domain name on your behalf and invoice you later; we do not charge an admin fee for this service ...
 
We can’t do it for free, but for as little as £5 per month, you may soon be up and running with your very own well constructed website.
 
Best of all, you do not pay anything until your website is up and running to your satisfaction; in other words, we’ll set the website up with you and publish it on the internet before you have to pay your first very low £5 monthly instalment.
 
How about that!
 
For (slightly) less than 17p per day you could have your own great website for your club. How cheap is that!
 
Before you make your final decision please read the terms and conditions on the Our Agreement page.
 
I have seen enough…
 I would like ClubConcern to prepare a website for us.
Please take me to your contacts page so I can give you a short description of my requirement.